Billing & Subscription Help
If you recently purchased a quiz or report from BlossomUp, a charge may relate to a trial that renewed into a subscription. We’re here to help resolve it quickly.
Cancel Subscription
Stop future charges right away.
Takes less than a minute.
Request Refund
Refund requests through BlossomUp are resolved faster than bank disputes.
Contact Support
Need help with a charge or your account? Use our support form for the fastest response.
Prefer email? [email protected]
Rated 4.1 on
Trustpilot
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10 Million+ Customers Served
|
24/7 Support Available
|
Most Billing Requests Resolved Quickly
Rated 4.1 on
Trustpilot
10 Million+ Customers Served
24/7 Support Available
Most Billing Requests Resolved Quickly
Common Questions
I don’t recognize this charge
Charges may appear under BlossomUp, BLSSMUP or similar billing descriptor. If you previously purchased a quiz, report, or trial membership, a recent charge may relate to that purchase. If you’re unsure, contact us and we’ll help review it quickly.
Why was I charged?
Many BlossomUp purchases begin with a trial or introductory offer that converts into a recurring subscription unless canceled before the renewal date shown during checkout.
Is this a subscription?
Yes. BlossomUp offers subscription-based access to premium content and tools. Some plans may begin with a trial or introductory offer selected during checkout.
What is BlossomUp?
BlossomUp is a personal growth platform offering quizzes, insights, and tools designed to help users better understand themselves and their relationships.
How do I cancel my subscription?
Use the Cancel Subscription option above to stop future charges right away. The process usually takes less than a minute.
How do I request a refund?
Use the Request Refund option above. Refund requests through BlossomUp are typically resolved faster than bank disputes.
How long do refunds take?
Refund requests are typically reviewed and processed within a few hours. Your bank or card provider may take additional time to post the funds to your account.
How do I contact support?
Use the Contact Support option above for the fastest response. You may also email [email protected].
What is your refund policy?
We offer a 30-day money-back guarantee. The fastest way to request a refund is through the Request Refund option above. Refund requests are reviewed promptly, and usually resolved within a few hours. See our refund policy for full details.
How long do bank disputes take?
Bank disputes often take 30+ days and may take longer depending on your card provider. Contacting us directly is usually the fastest way to receive a refund.